Terms of service

Terms of Service

Effective Date: July 17, 2026
Last Updated: July 17, 2026

Welcome to SahiSaman. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian. You agree to use this website only for lawful purposes and in accordance with these Terms.

2. About Our Services

SahiSaman is an online retail store offering a variety of consumer products. We strive to provide accurate product information, pricing, and availability. However, we do not guarantee that all information is always complete, accurate, or error-free.

We reserve the right to modify, discontinue, or update any product or service without prior notice.

3. Account Responsibility

If you create an account with us, you are responsible for:

  • Maintaining the confidentiality of your account credentials.

  • Providing accurate and up-to-date information.

  • All activities carried out through your account.

SahiSaman is not responsible for any unauthorized use of your account resulting from your failure to protect your login information.

4. Orders and Acceptance

Placing an order on our website does not guarantee acceptance.

We reserve the right to refuse, limit, or cancel any order for reasons including but not limited to:

  • Product unavailability

  • Pricing or listing errors

  • Payment verification issues

  • Suspected fraudulent activity

  • Delivery limitations

  • Violation of these Terms

If your order is cancelled after payment has been received, the applicable refund will be processed according to our Refund Policy.

5. Pricing and Payments

All prices displayed on our website are shown in the applicable currency and are subject to change without prior notice.

We accept payment through the payment methods displayed during checkout, including eligible Cash on Delivery (COD) orders.

If a pricing error occurs due to technical or human error, we reserve the right to cancel the affected order and issue a refund if necessary.

6. Shipping and Delivery

Estimated delivery times are provided for convenience only and are not guaranteed.

Delivery may be affected by:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Remote delivery locations

  • Events beyond our reasonable control

SahiSaman is not liable for delays caused by third-party logistics providers or circumstances outside our control.

7. Returns and Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

By placing an order, you agree to the terms described in that policy.

8. Product Information

We make every effort to display products, descriptions, and images as accurately as possible.

However:

  • Product colors may vary depending on your device display.

  • Packaging may differ from images due to manufacturer updates.

  • Minor design variations may occur without affecting product functionality.

Such variations shall not automatically qualify for a return unless otherwise stated.

9. Intellectual Property

All content available on this website, including but not limited to:

  • Logos

  • Graphics

  • Product descriptions

  • Images

  • Text

  • Website design

  • Icons

is the property of SahiSaman or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Upload malicious software or harmful code.

  • Interfere with website security or functionality.

  • Copy website content without authorization.

  • Engage in fraudulent transactions.

Violation of these Terms may result in suspension or permanent restriction of access.

11. Limitation of Liability

To the fullest extent permitted by applicable law, SahiSaman shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or business opportunities

  • Delayed deliveries caused by third parties

  • Technical interruptions or website downtime

  • Events beyond our reasonable control

Our total liability shall not exceed the amount paid by you for the affected order.

12. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of information as described in that policy.

13. Third-Party Services

Our website may use third-party payment gateways, courier services, analytics providers, or external links.

We are not responsible for the policies, practices, or content of third-party services. Your interactions with those services are governed by their respective terms and policies.

14. Force Majeure

SahiSaman shall not be held responsible for delays or failure to perform obligations resulting from events beyond reasonable control, including natural disasters, government actions, internet failures, strikes, pandemics, or transportation disruptions.

15. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions will be published on this page with a revised "Last Updated" date. Continued use of the website after such changes constitutes acceptance of the updated Terms.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in India.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact us through the Contact Us page available on our website.

Thank You

Thank you for choosing SahiSaman. We appreciate your trust and are committed to providing a secure, transparent, and reliable shopping experience.